Field Service Engineer - Food Pro

ACS Business Performance Ltd; Milton Keynes; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global provider of food production technology in the UK is seeking a Field Service Engineer to install, maintain, and repair specialist equipment. The ideal candidate will have a technical background and strong customer service skills. The role offers a competitive salary, company vehicle, and ongoing training opportunities. Applicants must have a relevant qualification and a full UK driving license.

Benefits

Competitive salary and benefits

Company vehicle and uniform

Ongoing training and development

Qualifications

• Proven technical background ideally supported by a relevant qualification.
• Strong organisational skills with ability to prioritise multiple objectives.
• Attention to detail and proactive approach to problem-solving.

Responsibilities

• Service and install a wide range of food production equipment.
• Carry out repairs on retail scales and investigate technical issues.
• Deliver customer training on equipment use.

Skills

Technical background

Organisational skills

Problem-solving

Team player

Willingness to travel

Education

Relevant qualification

Job description

Are you a technically minded engineer with a passion for problem-solving and customer service? Our client are seeking a Field Service Engineer to join the Service Department, supporting a leading global provider of food production technology.

This is a hands‑on role where you'll be responsible for installing, maintaining, and repairing specialist equipment, ensuring customers receive a professional and efficient service.

What you’ll be doing

• Service and install a wide range of food production equipment (including slicers, mincers, packaging systems, and associated software).
• Carry out repairs on retail scales and investigate electrical, mechanical, and network‑related issues.
• Deliver customer training on equipment use and best practice.
• Manage and maintain effective stock levels of spare parts.
• Ensure company vehicle, tools, and equipment are kept in excellent condition.
• Complete all required administration, reports, and compliance documentation to a high standard.
• Attend training courses and maintain up‑to‑date Health & Safety qualifications.
• Participate in out‑of‑hours work and occasional overnight stays when required.
• Support rollout and refit activities in line with business needs.

What we’re looking for

• Proven technical background, ideally supported by a relevant qualification.
• Strong organisational skills with the ability to prioritise multiple objectives.
• Attention to detail and a proactive approach to problem‑solving.
• Team player who shares knowledge and builds trust with colleagues and customers.
• Confidence to contribute ideas, remain calm under pressure, and assert yourself positively.
• Willingness to travel across the UK and work outside standard hours when needed.
• Full, valid UK driving licence.

What’s on offer

• Competitive salary and benefits package.
• Company vehicle, uniform, and tools provided.
• Ongoing training and development opportunities.
• The chance to work with cutting‑edge food production technology and make a real impact for customers.

If you’re ready to take on a varied and rewarding role in a growing industry, we’d love to hear from you. Apply today to join a team where your technical skills and customer focus will truly shine.