Field Service Engineer

Cox Automotive; Wyton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A community support organization in Wyton is seeking a Customer Support Worker to provide vital support to homeless families and individuals in their accommodation services. The role includes developing individualized support plans and collaborating with various agencies to maintain safe accommodation. Candidates should have experience in housing management and strong communication skills, along with an enhanced DBS check. This position offers a competitive salary, annual leave, and various additional benefits.

Benefits

Competitive salary with annual review

Pension with matched contributions up to 7%

Excellent holiday package – up to 35 days annual leave

Cashback plan for healthcare costs

Bonus scheme for all colleagues

Training and development

Extra perks including discounts

Qualifications

• Experience of housing management and working with vulnerable client groups.
• Experience working in potentially challenging situations and with partner agencies.
• Enhanced DBS check (mandatory).

Responsibilities

• Provide support to homeless families and individuals in supported accommodation.
• Support the continued, safe provision of accommodation for customers.
• Sign up new customers to the service and support them.

Skills

Housing management experience

Strong IT skills

Communication skills

Job description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply – you could be just who we’re looking for! Of course, experience and track record are important, but we’re more interested in hiring someone that embodies our People Promises. That’s someone who does the right thing, is enthusiastic and motivated to grow, believes in community spirit, is respectful and enjoys their work.

Role

Customer Support Worker – Huntingdon. In this role you will provide support to homeless families and individuals living in our supported accommodation services.

Responsibilities

• Provide support to homeless families and individuals in supported accommodation.
• Support the continued, safe provision of accommodation for customers within the scheme.
• Sign up new customers to the service and support them through their housing journey.
• Work with the team, group employees, outside agencies and professionals to deliver a holistic service of the highest standard.
• Develop person‑centred support plans and deliver housing management services.

Qualifications

• Experience of housing management and working with vulnerable client groups.
• Experience working in potentially challenging situations and with partner agencies.
• Strong IT and communication skills.
• Enhanced DBS check (mandatory).

Benefits

• Competitive salary with annual review.
• Pension with matched contributions up to 7%.
• Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave.
• Cashback plan for healthcare costs – up to £500 saving per year.
• Bonus scheme for all colleagues at 2%.
• Training and development.
• Extra perks including huge discounts and offers from shops, cinemas and more.

Application Process

If you meet the criteria and are ready to make the next step in your career, upload a CV and a supporting statement that demonstrates how you meet the requirements of the role. Apply promptly – we may bring the closing date forward if we receive a large number of quality applications. For any questions, email the recruitment team.

Diversity & Inclusion

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, let us know. We offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role.

Safeguarding

Safeguarding is everyone’s responsibility. We follow robust policies and procedures, and all employees, volunteers, and contractors must uphold the highest standards. Our recruitment process includes pre‑employment checks, including DBS checks where applicable. Employees are expected to contribute to our safeguarding culture and report concerns to protect those in our communities.