Field Service Engineer

ZipRecruiter; Wembley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the coffee machine industry seeks a Field Service Engineer to expand their team in Ilford. The role includes installation, servicing, and customer interaction, and offers competitive pay along with opportunities for career development and comprehensive training.

Benefits

Company van available for private use

30 days paid holiday annually

Overtime payments for weekday and weekend work

Full product training

Provision of specialist tools and uniform

Qualifications

• Previous electrical and mechanical experience required.
• Mechanical and/or electrical qualifications preferred.
• Ability to show initiative and adapt to requirements.

Responsibilities

• Install, service, and repair traditional and automatic coffee machines.
• Accurately record work for invoicing.
• Demonstrate equipment to customers.

Skills

Electrical experience

Mechanical experience

Attention to detail

Time management skills

Ability to follow procedures

Education

Mechanical and/or electrical qualifications

Job description

Job Description

This opportunity is for candidates residing within the M25 areas. We are seeking a Field Service Engineer to join a market leader in the manufacture of professional coffee machines, covering the ILFORD and surrounding areas.

Due to ongoing expansion and growth plans, they are looking to expand their Field Service Engineering team within and around ILFORD.

Job Responsibilities:

• Install, service, and repair traditional and automatic coffee machines to high standards.
• Accurately record all work conducted for invoicing purposes.
• Install and set up coffee equipment at customer premises.
• Demonstrate equipment to customers.
• Perform routine servicing at customer sites.
• Administer installation, service, and repair activities through company systems.
• Support the organization of work routines within the team.
• Manage time effectively to meet deadlines.
• Deliver excellent customer service throughout.

Experience and Skills Required:

• Previous electrical and mechanical experience.
• Mechanical and/or electrical qualifications preferred.
• Ability to show initiative and adapt to changing requirements.
• Excellent attention to detail.
• Ability to follow procedures and client specifications safely and accurately.
• Effective time management skills.
• Willingness to learn and attend training.

Benefits:

• Competitive salary and career progression opportunities.
• Company van (available for private use).
• Door-to-door pay.
• 30 days paid holiday annually.
• Overtime payments for weekday and weekend work.
• Working 1 in 4 weekends.
• Full product training.
• Provision of specialist tools and full company uniform.