Field Service Engineer

Questech Recruitment Ltd; Tidworth; Hybrid; GBP 32,000 - 35,000; Full time

Job summary

A reputable engineering recruitment agency seeks a skilled Field Service Engineer for installation, maintenance, and repair of lifts across the South of England. The role requires a minimum of 3 years' experience in engineering and a willingness to travel extensively. Candidates will enjoy a competitive salary between £32k - £34.5k and flexible working hours, with accommodation provided during training at the factory. This position requires good problem-solving skills and a customer-focused attitude.

Benefits

22 days holiday plus statutory holidays

An extra day off for your birthday

Fully equipped van and fuel card

Qualifications

• At least 3 years' experience in mechanical, electrical, or hydraulic engineering.
• Experience in reading technical documents and drawings.
• A full UK driving license.

Responsibilities

• Install and commission passenger lifts according to specifications.
• Conduct pre-planned routine maintenance.
• Travel to customer sites for warranty support.

Skills

Mechanical engineering

Electrical engineering

Hydraulic engineering

Problem solving

Customer service

Job description

Our client is a well established and successful manufacturer. They are seeking a skilled and motivated Field Service Engineer to join their team. You will be responsible for the installation, maintenance, and repair of passenger lifts / vehicle tail lifts at various customer sites throughout the South of England.

Ideally you will be based in the Wiltshire area, and will be covering the South of England (areas as far as Somerset, Essex, Sussex, Hampshire). You will be working from home, planning your routes, with occasional travel to the company’s Southern site (for parts, meetings, etc.).

PLEASE ONLY APPLY IF YOU ACCEPT THE FOLLOWING :

• You are prepared to spend several weeks at their factory in Birmingham to undertake your training. During this time, the company will provide accommodation and meals.
• The role requires extensive travel, so you must be flexible with your working hours depending on the needs of the customer.
• The role requires will occassionally require overnight stays and working away from home, although this may not be regular, please only apply if you are willing to do this.

Package :

• 32k - £34.5k depending on experience.
• 22 days holiday + Statutory Holidays
• An extra day off for your birthday!
• Overtime will be available and required from time to time. Candidates must be able to and willing to support with overtime working.
• 40 hours per week, Monday to Friday. Hours are flexible subject to workload during any given week with a working schedule communicated weekly.

Equipment Provided :

• Fully equipped van and fuel card (once trained)
• Full set of essential tools for the role
• Tablet

Responsibilities :

Installation and Commissioning :

• Install and commission passenger lifts according to technical specifications and safety standards. This means travelling to a vehicle convertor factory and working to install and commission each lift while causing minimal disruption for the customer.
• Perform site assessments to ensure appropriate installation conditions and compliance with all relevant regulations.

Servicing and Maintenance :

• Conduct pre-planned routine maintenance and safety inspections of passenger lifts.
• Complete LOLER Statutory Thorough Examinations and complete relevant paperwork.
• Perform regular servicing and health checks on existing products for customers.

Warranty Support :

• Travel to customer sites to respond to warranty calls.
• Diagnose and repair mechanical, electrical, and hydraulic faults in a timely manner.
• Replace or repair worn or defective parts to ensure the safe operation of lifts.

Full training will be given on their specific software systems. Day-to-day you won’t be micromanaged, so you need to be able to structure your workload independently.

Requirements :

• At least 3 years’ experience in mechanical, electrical, or hydraulic engineering in a field based customer facing role is essential.
• Previous experience with vehicle tail lifts (passenger or cargo) would be ideal but is not essential.
• Strong mechanical, electrical, and hydraulic engineering skills.
• Good problem solving and analytical skills.
• Experience in reading technical documents and drawings.
• Good written and verbal communication skills. You’ll often need to explain complicated ideas in simple ways so the ability to do this with speed and accuracy are vital.
• Good customer service skills including a friendly and positive personality
• A full UK driving license.
• A willingness to travel extensively and work flexible hours.

This job would suit someone with previous experience in a similar job such as; Tail Lift Fitter / Passenger Lift Installation Engineer / FLT Engineer / Forklift Truck Engineer / Forklift Technician / Mobile Service Engineer / Auto Electrician / Vehicle Mechanic / Coach Builder / Vehicle Assembler / Mechanical Fitter / Mobile Service Technician / HGV Technician / HGV Mechanic / PSV Engineer / MHE or FLT Service Engineer / Field Service Engineer / Field Service Technician / External Engineer / Maintenance Engineer / Mechanical Fitter / Installation Technician / Mechanical Engineer / Field Engineer / Lift Engineer / Plant Engineer / Plant Fitter / Mechanic / etc

Field Service Engineer • Tidworth, Wiltshire, United Kingdom