Field Service Engineer

Talented People; Remote; GBP 36,000; Full time

Job summary

A leading service provider is seeking a skilled Field Service Engineer to support industrial laundry equipment in Kent. The ideal candidate will have a strong electrical bias and experience in maintenance roles. Responsibilities include servicing laundry machinery, diagnosing faults, and providing customer support. The role offers a competitive salary of £36,000, a company vehicle, and various benefits like private healthcare and a pension scheme. Working hours are Monday to Friday with 1 in 4 weekends on-call.

Benefits

Company vehicle (fully equipped)

Door-to-door pay

Overtime paid at time and a half

28 days holiday including bank holidays

Pension scheme

Private healthcare

Qualifications

• Electrical bias essential with solid mechanical knowledge.
• Experience as a Field Service Engineer or similar role.
• Strong fault-finding and diagnostic skills required.

Responsibilities

• Service, maintain, and repair industrial laundry equipment.
• Diagnose and resolve electrical and mechanical faults.
• Carry out planned preventative maintenance (PPM).
• Provide technical support and advice to customers.

Skills

Electrical bias

Mechanical knowledge

Fault-finding skills

Customer service skills

Communication skills

Full UK driving licence

Job description

Job Title : Field Service Engineer – Industrial Laundry

Location : Kent (field-based)

Salary : £36,000 basic + bonus

Hours : Monday to Friday

On-call : 1 in 4 weekends

The Role

We are seeking a skilled Field Service Engineer to join our service team supporting industrial laundry equipment across customer sites in Kent and surrounding areas. This is a field‑based role offering strong earning potential, excellent benefits, and a healthy work‑life balance.

You will be responsible for the installation, servicing, fault‑finding, and repair of commercial and industrial laundry machinery, working independently while delivering a high standard of customer service.

Key Responsibilities

• Service, maintain, and repair industrial laundry equipment at customer premises
• Diagnose and resolve electrical and mechanical faults efficiently
• Carry out planned preventative maintenance (PPM)
• Install and commission new equipment where required
• Provide technical support and advice to customers
• Complete service reports and documentation accurately
• Participate in a 1‑in‑4 weekend on‑call rota
• Ensure all work is completed in line with health & safety regulations

Skills & Experience

• Electrical bias essential, with solid mechanical knowledge
• Experience as a Field Service Engineer, Maintenance Engineer, or similar
• Backgrounds considered :
• Industrial or commercial laundry
• Commercial equipment
• Residential white goods / domestic appliances
• Strong fault‑finding and diagnostic skills
• Good customer‑facing and communication skills
• Full UK driving licence

Package & Benefits

• 36,000 basic salary + bonus
• Company vehicle (fully equipped)
• Door‑to‑door pay
• Overtime paid at time and a half
• 28 days holiday including bank holidays
• Pension scheme
• Private healthcare
• Monday to Friday working week
• 1 in 4 weekend on‑call rota (paid)