Field Service Engineer

Candy Hoover Group S.r.l.; Oxford; On-site; GBP 32,000 - 39,000; Full time

Job summary

A prominent appliance service company is seeking a Field Service Engineer in Oxfordshire. The position offers a starting salary of £32,650 with potential earnings of up to £38,423 depending on experience. Successful candidates will visit customers' homes to resolve appliance issues, requiring strong communication and organizational skills. Candidates with experience as White Goods Engineers will be preferred. This role also provides a generous benefits package, including a pension contribution and company discounts.

Benefits

Bonus potential of up to £2,500

Enhanced rate over time

Up to 6% pension contribution

Staff discounts on products and other retailers

Qualifications

• Experience as a White Goods Engineer is preferred but not essential.
• Full, valid driving license required.
• Ability to lift and manoeuvre heavy objects.

Responsibilities

• Visit customers in their homes to fix appliance issues.
• Manage your time effectively throughout the day.
• Keep customers and colleagues updated on your progress.

Skills

Self-motivation

Strong technical skills

Customer service skills

Strong communication skills

Organizational skills

Job description

Field Service Engineer

£33,903 - £38,423 depending on experience

Three incredible brands. One brilliant team. Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.

As a Field Service Engineer, you’ll be visiting customers in their homes across Oxfordshire and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.

A full, valid driving licence is required. For upselling our products you’ll be rewarded with bonus incentives on the products you sell. You’ll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer.

Ideally, we’d like experience as a White Goods Engineer. But what we really need is self‑motivation and strong technical and customer service skills. Our City and Guilds‑assured in‑house training and support has been designed to get you ready to deliver brilliant service to our customers.

Industry‑leading benefits

£32,650 per annum starting salary if you’re a Field Service Engineer who does not have White Goods / Domestic Appliance experience. You’ll have the opportunity to earn £38,423 once you’re fully trained and meet the minimum requirements.

£38,423 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience.

Bonus potential of up to £2,500 per annum.

Enhanced rate over time.

Up to 6% pension contribution

Brilliant staff discounts on products and a range of retailers, entertainment, and days out.

The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.

With the strength of our brands behind you, a culture of high performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.