Field Service Engineer

STERIS Canada Corporation; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading global healthcare solutions provider is looking for a Field Service Engineer to deliver high-quality technical service in Manchester. This role involves performing preventive and corrective maintenance on various healthcare equipment, establishing effective communication with customers, and adhering to health and safety protocols. A minimum of 2 years of experience and a valid driver's license are required. Candidates should have strong troubleshooting skills and be computer literate, with a recognized technical qualification in a relevant field.

Qualifications

• Minimum of 2 years industry related experience and knowledge of operating washing and sterilization processing units.
• Valid driver's license required.
• Sufficient technical knowledge of the English language.

Responsibilities

• Perform preventive and corrective maintenance on STERIS/Cantel product lines.
• Conduct troubleshooting, adjusting/calibrating, and certifying equipment ready for use.
• Maintain a courteous and professional demeanor when working with customers.
• Provide solutions to customers to enhance sales and growth.

Skills

Troubleshooting skills

Computer literacy

Organizational skills

Strong oral and written communication

Education

Completion of recognized technical training scheme

Tools

Siebel

Oracle

Job description

Overview

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. We are recruiting for a Field Service Engineer in the Healthcare Engineering team to join us at a skilled level, delivering best-in-class engineering service to our customers.

Job Category: Service/Technical Services • Location: Manchester, MAN, GB • Workplace Type: Remote

What you will do

• The Service Engineer performs required preventive and corrective maintenance on the STERIS/Cantel product lines and field troubleshooting primarily in their service area in the country.
• Perform preventive and corrective maintenance on STERIS/Cantel product lines, related product lines, and competitive equipment. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).
• Perform administrative duties as assigned including computer synchronization daily, completing service reports, maintaining tools and parts inventory to prescribed levels as required by Team Leaders and Service Manager.
• Use Corporate applications (Siebel, Oracle, Sales Connection, others) to handle daily activity.
• Develop and maintain effective, communicative relationships with customers, managers, support functions and the sales organization.
• Maintain a courteous and professional demeanour when working with customers, contractors, management, and fellow employees. Adhere to customer protocols and all STERIS and Customer Health & Safety protocols and procedures.
• Provide solutions to customers to enhance sales and growth in the field through effective positioning of STERIS/Cantel products and services, identifying opportunities, and passing leads to management and sales.
• Other duties as assigned by the Service Manager.
• The position description is not exhaustive and will vary with changing demands within the department; substantive changes will be carried out in consultation with the post holder.

Required Experience

• Minimum of 2 years industry related experience and a general knowledge of operating washing and sterilize processing units.
• Valid driver’s license required.

Preferred Experience

• Good troubleshooting skills and an organized approach.
• Computer literacy with a good standard of education and strong oral and written communication.
• Sufficient technical knowledge of the English language.
• Completion of a recognized mechanical, electrical, or electronic technical training scheme.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.

STERIS strives to be an Equal Opportunity Employer.

Job Segment: Infection Control, Maintenance, Patient Care, Field Engineer, Electrical, Healthcare, Manufacturing, Engineering