Field Service Engineer

Perfect Placement UK Ltd; Coventry; On-site; GBP 37,000; Full time

Job summary

A leading recruitment agency is seeking a dedicated Field Service Engineer to cover the Midlands area, conducting inspections, maintenance, and repairs on automated storage systems. The position requires travel within the UK, a full driving license, and offers a competitive salary of £36,500 along with numerous perks including a company van and comprehensive training.

Benefits

£36,500 basic salary

Bonus/profit share scheme

25 days plus bank holidays

Company van

Comprehensive product training

Pension scheme, life assurance, and income protection

Qualifications

• Strong willingness to learn.
• Full UK driving licence.
• Self-motivated and comfortable working independently.

Responsibilities

• Conduct inspections and maintenance on automated storage systems.
• Diagnose and resolve technical faults independently.
• Provide technical support and product training to clients.

Skills

Hands-on, proactive approach

Fault-finding and technical problem-solving

Strong interpersonal and communication skills

Attention to detail

Customer-first attitude

Education

Experience or qualifications in mechanical, electrical, or general engineering

Tools

Company van

Latest tools

Job description

Overview

Field Service Engineer required in the Midlands Area.

Our client, a well-established leader in automated storage solutions, is seeking a dedicated Field Service Engineer to join their growing engineering team, covering the Midlands area. Reporting to the Area Manager, you will be field-based, with travel across the Midlands and occasional national/international travel for training.

Responsibilities

• Conduct inspections, annual servicing, routine maintenance, and repairs on automated storage systems.
• Diagnose and resolve technical faults independently.
• Support system upgrades, including software updates.
• Assist with the commissioning and installation of new systems at client sites.
• Respond promptly to emergency breakdowns.
• Provide technical support and product training to clients.
• Complete and submit accurate service reports and documentation promptly.
• Manage travel and schedule efficiently.
• Develop in-depth knowledge of automated storage products and systems.
• Represent our client professionally with a friendly and presentable manner.
• Occasional national and international travel (for training purposes).

Location and travel

Based in and around the LE, CV, WV, WS and B postcode regions. A UK driving license with minimal points is required. This is a field-based role, so travel will be required. The company provides a van.

Requirements

• Strong willingness to learn and a hands-on, proactive approach.
• Experience or qualifications in mechanical, electrical, or general engineering.
• Excellent fault-finding and technical problem-solving skills.
• Full UK driving licence with minimal points.
• Flexibility for regional and occasional national travel (including overnight stays).
• Strong interpersonal and communication skills.
• Professional presentation and a customer-first attitude.
• High attention to detail and pride in workmanship.
• Experience in storage solutions or materials handling (desirable but not essential).
• Self-motivated and comfortable working independently.

What you will be rewarded with

• £36,500 basic salary with access to a bonus/profit share scheme.
• 25 days plus bank holidays, with an additional day for every 5 years of service.
• Company van, fully stocked with the latest tools.
• All travel expenses covered.
• Full tool kit and branded uniform provided.
• Company laptop and iPhone.
• Comprehensive product training (UK and Europe).
• Pension scheme, life assurance, and income protection.
• Paid sick leave.
• Working hours from 8:00am–4:30pm Monday to Friday, with occasional pre-scheduled weekend work.

If you're interested in this vacancy, please contact Billy at Perfect Placement today.