Field Officer - Electronic Monitoring

Serco Group Plc; England; On-site; GBP 27,000; Full time

Job summary

A prominent service provider in community support is seeking an Electronic Monitoring Field Officer in the UK. The role involves visiting individuals to install tagging equipment and support ex-prisoners in reintegrating into the community. Candidates must hold a valid UK driver's license and possess strong communication skills. A commitment to making a difference is essential, with comprehensive training provided. This position offers a competitive salary and a range of benefits.

Benefits

Base Salary of £26,031 per annum

Company Car

Pension matched up to 6%

20 days annual leave

Continuous training & development opportunities

Health and wellbeing benefits

Access to discounts and exclusive deals

Qualifications

• Current valid UK driver's license required.
• Commitment to making a difference; training provided.

Responsibilities

• Visit individuals to install tagging equipment.
• Build confidence in individuals regarding the justice system.
• Support ex-prisoners to re-engage with the community.
• Adapt to various daily tasks.

Skills

Good written and verbal communication skills

Physical fitness

Job description

Overview

Working as an Electronic Monitoring Field Officer for our Electronic Monitoring Service is more than just a job, it's the chance to be part of something great, to join a team where your contributions are valued, and where you can positively impact the communities we serve every single day. On a day-to-day basis, you'll head off to visit individuals in their homes to install tagging equipment, either alone or alongside a Monitoring Support Officer. With every individual you meet, you'll have the opportunity to build their confidence in both you and the justice system, reassuring them of their safety, as well as that of the public. With every successful case, you'll be directly helping reduce the pressure on the prison system and give ex-prisoners the chance to be part of their community again. Every day and every individual are different, which is what makes this role so varied and full of opportunities.

Responsibilities

• Visit individuals in their homes to install tagging equipment, working either alone or with a Monitoring Support Officer.
• Build confidence in you and the justice system with each interaction, reassuring individuals of their safety and the safety of the public.
• Contribute to reducing the pressure on the prison system and support ex-prisoners to re-engage with their community.
• Adapt to varying daily tasks and environments as part of a diverse role.

What you need to do the job / Qualifications

• Current valid UK driver's license.
• Reasonably fit and have good written and verbal communications skills, essential to building relationships and rapport with individuals you meet.
• Commitment to making a difference; the rest you will learn during a 2-week initial training course and through shadowing & mentorship from other experienced colleagues.

Additional Information

• All offers of employment are subject to Baseline Personnel Standard Security vetting (which includes right to work/identity checks, a basic criminal record check and verification of the last 3 years of employment or academic activity).
• Disability Confident
• About Disability Confident: A Disability Confident employer will generally offer an interview to applicants who declare a disability and meet the minimum criteria for the job, with potential variations in interview numbers during high-volume periods. For more details please go to .

Benefits

• Base Salary of £26,031 per annum
• Company Car (including personal use)
• Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years' service) plus Bank Holidays
• Continuous training & development opportunities
• A range of health and wellbeing benefits (Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more)
• Access to discounts and exclusive deals (Merlin Attractions, mobile phone discounts, cinema, leisure, retail and hospitality discounts and more)
• A supportive team & culture with a focus on diversity and inclusion

Schedule & Working Hours

We are operational all year round, with a range of shifts including daytimes, weekends, and bank holidays. Your contractual working week is an average 37.5 hours per week on a rolling rota including weekends. Evening shifts range from 5pm to 1am. There may be occasions when you are required to start earlier or finish later, but the rota is provided approximately 10 weeks in advance to allow meaningful time off.