Field Manager

Anglian Home Improvements; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A home improvement company in Glasgow is seeking a Field Manager to oversee operations and lead installation teams. You will ensure that installations meet quality standards and are completed on time while providing outstanding customer service. The ideal candidate will have knowledge of installation processes and demonstrate strong on-site presence to support and develop the performance of self-employed teams. This role offers the chance to make a significant impact in the daily operations of the business.

Qualifications

• Experience in monitoring installation teams for quality and timely work.
• Strong interpersonal skills to support teams effectively.

Responsibilities

• Deliver exceptional customer experience, adhering to company standards.
• Monitor installation teams to ensure timely and quality installations.
• Support teams to develop skills and performance.

Skills

Knowledge of installation processes and best practices

Good on-site presence

Job description

About Us

At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer‑first approach. Join us to make a real impact in an exciting business.

The Role

We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self‑employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards.

Key Responsibilities

• Deliver an exceptional customer experience, adhering to Anglian standards
• Monitor 6-7 installation teams to ensure timely and quality installations.
• Provide support to installation teams to develop their skills and performance.
• Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job.
• Ensure that installations are completed in line H&S standards.

What We're Looking For

• Knowledge of installation processes and best practices.
• Good on‑site presence; interpersona…