Field IT Technician – Onsite & Remote Support

Apogee Corporation Ltd; Barnsley; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Flexible working options

33 days holiday

Enhanced family benefits

Pension scheme

Employee Assistance Programme

Discounted Gym Membership

Job summary

Join Apogee Corporation Ltd as an IT Field Technician in Barnsley, where you will support customers with diagnosing, repairing, and maintaining hardware systems. In this hands-on role, you will balance onsite visits with remote support to ensure efficient operations.

Your experience in hardware repair and strong communication skills will be crucial as you work to resolve issues effectively, maintaining high customer service standards.

Qualifications

• Proven experience in laptop or PC hardware repair.
• Strong understanding of hardware, software, and operating systems.
• Experience using diagnostic tools and fault-finding techniques.

Responsibilities

• Diagnosing and resolving hardware and software faults.
• Installing, configuring, and maintaining operating systems.
• Supporting users onsite and remotely.

Skills

Hardware repair

Software troubleshooting

Customer service

Driving licence

Tools

Diagnostic tools

Job description

Join Apogee Corporation Ltd as an IT Field Technician in Barnsley, where you will support customers with diagnosing, repairing, and maintaining hardware systems. In this hands-on role, you will balance onsite visits with remote support to ensure efficient operations.

Your experience in hardware repair and strong communication skills will be crucial as you work to resolve issues effectively, maintaining high customer service standards.