Field IT Technician – Onsite & Remote Support (Flexible)

Apogee; United Kingdom; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Flexible working options

33 days holiday including bank holidays

Pension scheme

Enhanced family friendly benefits

Employee Assistance Programme

Job summary

Apogee is looking for a Field Service IT Technician for North Of England, supporting customers with IT hardware diagnostics and repairs. You will work onsite and remotely to resolve technical issues efficiently.

The ideal candidate has proven IT support experience and strong knowledge of hardware and software, particularly Windows. The position offers flexibility, regular hours, and career development benefits.

Qualifications

• Proven experience in laptop or PC hardware repair or IT support.
• Strong understanding of hardware, software, and operating systems.
• Experience using diagnostic tools and fault‑finding techniques.

Responsibilities

• Diagnosing and resolving hardware and software faults.
• Installing, configuring, and maintaining operating systems.
• Supporting users onsite and remotely.

Skills

Hardware repair

IT support experience

Windows OS knowledge

Diagnostic tools usage

Troubleshooting skills

Strong communication

Time management

Job description

Apogee is looking for a Field Service IT Technician for North Of England, supporting customers with IT hardware diagnostics and repairs. You will work onsite and remotely to resolve technical issues efficiently.

The ideal candidate has proven IT support experience and strong knowledge of hardware and software, particularly Windows. The position offers flexibility, regular hours, and career development benefits.