Field Coach & Retail Trainer – UK, Ireland & Nordics

Tiffany & Co.; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A luxury jewelry brand seeks a Field Coach Trainer in Greater London to lead a culture of retail excellence. This role involves monitoring client interactions, creating coaching plans, and facilitating onboarding of new team members. Ideal candidates will have a passion for inspiring others and enhancing sales performance within retail teams. This position plays a crucial role in developing employee experience and delivering exceptional service to clients.

Qualifications

• Thoughtful, curious, and optimistic.
• Experience in coaching and retail environments.

Responsibilities

• Monitor and observe daily client interactions on the sales floor.
• Share feedback to develop individual coaching plans.
• Create action plans with individual targets and timelines.
• Monitor sales team performance and provide solutions.
• Organize in-store onboarding for new hires.

Job description

A luxury jewelry brand seeks a Field Coach Trainer in Greater London to lead a culture of retail excellence. This role involves monitoring client interactions, creating coaching plans, and facilitating onboarding of new team members. Ideal candidates will have a passion for inspiring others and enhancing sales performance within retail teams. This position plays a crucial role in developing employee experience and delivering exceptional service to clients.