Field Based IT Engineer

Concept Technical; East Midlands; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A forward-thinking technology firm in the East Midlands seeks a Retail IT Field Engineer to deliver cutting-edge solutions across the UK. You will gain hands-on experience with latest systems, install and configure IT solutions, and conduct user training, all while ensuring exceptional customer satisfaction. A strong communication skill set and a clean driving licence are essential. This role offers competitive salary, benefits, and career development within a supportive team.

Benefits

Competitive salary and benefits

Full training and career development opportunities

Travel perks and covered expenses

Qualifications

• Genuine interest in IT hardware and software.
• Strong communication skills and a customer-first mindset.
• Full, clean driving licence is essential.

Responsibilities

• Gain hands-on experience with the latest hardware and software.
• Install and configure systems across the UK.
• Deliver user training and provide exceptional customer service.

Skills

IT hardware and software knowledge

Strong communication skills

Customer satisfaction focus

Education

IT qualification (degree or apprenticeship)

Job description

Step into a role where technology meets customer experience! As a Retail IT Field Engineer, you'll be at the heart of delivering cutting‑edge solutions that keep retail businesses running smoothly.

What You’ll Do

• Master Retail IT Systems – Gain hands‑on experience with the latest hardware and software.
• Travel Nationwide – Install and configure systems across the UK, making a real impact on our clients’ operations.
• Train & Support – Deliver user training and provide exceptional customer service that sets us apart.
• Enjoy Flexibility – Occasionally stay overnight for projects (with all expenses covered).

What We’re Looking For

• Tech Enthusiast – A genuine interest in IT hardware and software.
• Qualified & Ambitious – IT qualification (degree or apprenticeship), Level 6 preferred but not essential.
• People Person – Strong communication skills and a customer‑first mindset.
• Ready to Hit the Road – Full, clean driving licence is essential.
• Bonus Points – Experience with Retail/Hospitality IT or EPoS systems.

What’s In It For You?

• Competitive salary and benefits.
• Full training and career development opportunities.
• Travel perks and covered expenses.
• Be part of a supportive, forward‑thinking team.