Family Relations Manager – Care Home

South East England; Margate; On-site; GBP 36,000; Full time

Job summary

A leading care home provider is seeking a Customer Relations Manager in Margate. You will be the first point of contact for families, offering guidance and tours of the care home. The ideal candidate will have excellent communication skills, local knowledge, and experience in sales or customer service. This full-time position offers an attractive salary of £36,000 per annum plus bonuses, in a values-led organization focused on high-quality care.

Qualifications

• Candidates must have excellent communication skills.
• Strong local knowledge is essential.
• Experience in sales or customer service is required.

Responsibilities

• Be the first point of contact for families.
• Provide expert guidance to families.
• Conduct personalized tours of the care home.

Skills

Excellent communication skills

Strong local knowledge

Experience in sales or customer service

Job description

A leading care home provider in Margate is seeking a Customer Relations Manager. In this role, you will be the first point of contact for families, providing expert guidance and personalized tours of the care home. Ideal candidates will possess excellent communication skills, a strong local knowledge, and experience in sales or customer service. This full-time role offers a salary of £36,000 per annum plus bonuses, and you’ll be joining a values-led organization committed to high-quality care.