Facilities Team Leader

Invictus Group; Bracknell; On-site; GBP 30,000 - 45,000; Full time

Job summary

A facility management company in the UK is seeking a responsible individual to manage the interface between facilities management and users across key sites. The successful candidate will supervise staff and contractors, ensure compliance with health and safety regulations, and support the delivery of high-quality services. This role requires dynamic risk assessment skills and the ability to adapt plans to changing circumstances, while also maintaining records and assisting with additional duties as required.

Responsibilities

• Manage interface between FM and user occupiers at strategic sites.
• Provide advice to building occupiers and contractors.
• Supervise staff and contractors, liaising with teams.
• Implement health and safety plans and dynamic risk assessments.
• Responsible for service delivery and security measures.
• Develop and manage back office and help desk cover.
• Manage premises compliance for portfolio sites.
• Support delivery of high-quality facilities management service.
• Assist with risk assessments to ensure compliance.
• Maintain records of incidents and accidents.
• Support central facilities operation as needed.
• Carry out other duties delegated by Facilities Manager.

Job description

Responsibilities

• Managing the interface between FM and user occupiers of key strategic sites across the county ensuring premises are fit for purpose and legally compliant in both the context of an office setting and front‑line service delivery.
• Provide advice and guidance to building occupiers, contractors, and support members of staff.
• Supervision of staff and contractors and a liaison role for other teams in FM and Property Services colleagues.
• Ensure health and safety and emergency preparedness plans are implemented and take the lead in adapting plans where required in changing circumstances through dynamic risk assessments and follow through of actions required.
• Responsible for front facing service delivery and reception/security control measures.
• Responsible for developing and managing a rota of back office and help desk cover at key sites and ensuring both Service and County Council policies are adhered to by all staff, including staff across the wider service team.
• Support the management of premises compliance for a portfolio of sites across a geographic area of the county, in line with statutory requirements and corporate premises management standards.
• Support the delivery of a high-quality facilities management service to the County Council's premises and building occupiers, ensuring that day‑to‑day and planned maintenance of the sites provides a safe and accessible working environment.
• Provide guidance to colleagues within FM and across other professions both within the County Council and with external contractors as and when required.
• Assist with the completion of risk assessments as required to identify risks to health and safety and demonstrate compliance with statutory requirements, developing and monitoring control measures and progressing corrective actions through to acceptable resolution.
• Ensure adequate records are kept with regards to incidents, near misses and accidents.
• To provide support to the central facilities operation support team where business need dictates.
• To carry out such other duties as required or delegated by the Facilities Manager, including undertaking tasks performed by lower grades and deputising for management as required.