Facilities Systems Manager

Randstad CPE; Carlisle; On-site; GBP 40,000 - 50,000; Full time

Job summary

A global facilities management service provider is seeking a detail-oriented Facilities Systems Manager to support a major contract in Cumbria. The role requires proficiency with digital tools to manage complex building services and a proactive approach to improving processes. Suitable candidates will possess strong computer skills, have experience in a team leader role, and be willing to learn new software. This permanent position offers a competitive salary of up to £50,000, along with generous benefits including 33 days of holiday and a company pension scheme.

Benefits

Competitive salary

Generous company pension scheme

33 days annual holiday

Training and progression

Qualifications

• Experience in a supervisory or team leader role is required.
• Baseline understanding of facilities management (FM) environments.
• Prior experience in facilities, administration, or customer service is beneficial.

Responsibilities

• Maintain and update the core facilities management system.
• Collaborate with operations teams to improve manual processes.
• Act as the primary person for system-related questions and troubleshooting.
• Coordinate with IT departments to resolve technical issues.
• Ensure all records are up to date, including asset registers and maintenance schedules.
• Support management by pulling reports and providing insights from the system.
• Train staff and contractors on system usage.
• Audit data and processes to ensure compliance.
• Find ways to leverage the system for efficiency.

Skills

Basic computer skills

Strong communication skills

Attention to detail

Teamwork skills

Tools

MS Office 365 (Excel, Outlook)

Digital facilities management systems

Job description

Randstad are seeking on behalf of a global FM client a detail-oriented and proactive Facilities Systems Manager to support a major contract in Cumbria. This role involves working with digital tools to support the day-to-day running of complex buildings and services. You must be comfortable using computers and keen to learn how software supports large-scale operations.

Package

• Competitive salary of up to £50,000 per annum (Depending on experience)
• Permanent, full-time role
• Monday to Friday, 40 hours per week
• Generous company pension scheme
• 33 days annual holiday (including bank holidays)
• Training and progression

Key Responsibilities

• Maintain and update the core facilities management system used to track maintenance, space usage, and equipment.
• Collaborate with operations teams to identify manual processes that can be improved through digital automation.
• Act as the primary person for system-related questions and basic troubleshooting.
• Coordinate with IT departments and software providers to resolve technical issues or implement improvements.
• Ensure all records remain up to date, including asset registers, maintenance schedules, and room usage data.
• Support management by pulling reports and providing data-driven insights from the system.
• Train and support internal staff and external contractors on how to use the system effectively in the field.
• Audit data and processes to ensure company standards are being met.
• Constantly look for ways to leverage the system to make work easier and more efficient for the wider team.

What We Are Looking For

• Basic computer skills, including experience with MS Office 365 (Excel, Outlook) and web-based platforms.
• You should have a methodical approach, strong attention to detail, and an organised way of working.
• Experience in a supervisory or team leader role is required, alongside a baseline understanding of facilities management (FM) environments.
• Strong communication and teamwork skills are essential, as is a genuine willingness to learn new systems and stay updated on software changes.
• Prior experience in facilities, administration, or customer service is highly beneficial.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.