Facilities Manager - Multi-Site Hospitality Leader

Fullers; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading UK hospitality company is seeking a Facilities Manager to oversee maintenance across their properties. This key role involves managing a help desk, ensuring compliance with safety standards, and maintaining service excellence across pub and hotel sites. The ideal candidate will have multi-site facilities management experience in hospitality or retail, strong customer service skills, and the ability to manage budgets effectively. Join a team dedicated to preserving iconic British establishments.

Qualifications

• Experience in multi-site facilities management within hospitality or retail.
• Ability to solve problems proactively and support colleagues.
• Experience managing budgets and contractor performance.

Responsibilities

• Oversee reactive and planned maintenance across the estate.
• Lead Estates Help Desk and ensure excellent customer service.
• Control maintenance budgets while maintaining operational efficiency.

Skills

Facilities management experience

Customer-service mindset

Leadership of FM teams

Organisational skills

Commercial awareness

Knowledge of property legislation

Tools

Access Maintain (Pronett)

Job description

A leading UK hospitality company is seeking a Facilities Manager to oversee maintenance across their properties. This key role involves managing a help desk, ensuring compliance with safety standards, and maintaining service excellence across pub and hotel sites. The ideal candidate will have multi-site facilities management experience in hospitality or retail, strong customer service skills, and the ability to manage budgets effectively. Join a team dedicated to preserving iconic British establishments.