Facilities Manager

Total Facilities Recruitment Limited; Stoke Gifford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A facilities management company in Stoke Gifford is seeking a Receptionist to work in the front of house team, ensuring all tenants and visitors receive a 5-star service. Responsibilities include managing the reception area, liaising with corporate services, and ensuring meeting rooms are set up as required. Candidates should have a Basic DBS certificate and customer-facing experience in relevant sectors. A friendly and professional demeanor is essential, along with the ability to communicate effectively with high-profile clients.

Qualifications

• Must have customer-facing experience in Hotels, Corporate, Airlines, or Marketing/Event sectors.
• Enthusiastic about ensuring a high level of service at all times.

Responsibilities

• Manage the client/reception area, welcoming visitors and issuing visitor passes.
• Ensure meeting rooms are booked and set up as required.
• Liaise with colleagues as the onsite point of contact.

Skills

Customer service skills

Communication skills

Organizational skills

Education

Basic DBS certificate

Job description

We are currently looking for a receptionist to work on our client’s site within Bristol, working in the front of house team ensuring all tenants and visitors receive a 5* service.

Responsibilities

• Manage the client/reception area, welcoming visitors and issuing visitor passes and providing refreshments for clients in meeting rooms.
• Manage the meeting rooms in the office, ensuring bookings are made for the rooms and the rooms are set up as required to accommodate the different types of meetings.
• Liaise with colleagues on site and be the onsite point of contact for Corporate Services.
• Manage the stock replenishing of free‑issue refreshments, including the collection of deliveries and issuing in the breakout space.
• Responsible for the collection of post and issue to colleagues.
• Responsible for the ordering and stocking of stationery, including printer paper and toners.
• Liaise with the Corporate Services Manager and report any workplace issues via the helpdesk.
• Liaise with the building management team to ensure all landlord‑related issues are raised and managed to completion in a timely manner.
• Provide broker events support and coordination.
• Liaise with IT to raise any IT related issues or concerns.
• Complete daily walk‑rounds ensuring the site is tidy, organised and a safe working environment for building users.
• Complete cleaning audits and raise any cleaning concerns to the onsite/mobile team.
• Log jobs on the system, chase and update colleagues on progress.

Qualifications & Requirements

• Requires a Basic DBS certificate.
• Customer‑facing experience in Hotels, Corporate, Airlines, or Marketing/Event sectors.
• Enthusiastic about ensuring a high level of service at all times.

Working Hours

Monday to Friday, 8:30 am–5:00 pm. Starting ASAP.

Presentation & Personality

Friendly, professional, bubbly personality.

Dress Code

Must own a Black/Navy suit with matching blazer, white shirt and black court shoes (tie for male).

Fantastic communication skills as you will be dealing with high‑profile clients.

**Due to the levels of applications, only suitable candidates will be contacted**