Facilities Manager

Mitie; Reading; On-site; GBP 52,000 - 66,000; Full time

Job summary

Mitie is recruiting a Facilities Manager to oversee integrated facilities management services for the Thales account. The role is primarily based in Reading with travel to Oxford and London sites, and involves managing hard and soft FM across a high-profile estate.

You will lead on-site teams, ensure regulatory compliance, and drive continuous improvement while maintaining strong client relationships and delivering value for the account.

Qualifications

• Experience delivering hard and soft FM services in a client-facing, multi-site environment.
• Strong technical background in Engineering or Building Services (M&E).
• Qualification in Engineering or Building Services (HNC/HND/degree) or equivalent experience.
• Understanding of statutory compliance, HVAC, electrical systems.

Responsibilities

• Lead end-to-end delivery of hard FM (M&E, compliance, PPM, reactive maintenance) and soft FM (cleaning, security, waste, catering).
• Ensure compliance with statutory regulations and safety standards.
• Act as primary client contact for Thales stakeholders and build strong relationships.
• Lead on-site teams and subcontractors to high performance.
• Oversee asset management, lifecycle planning, and maintenance strategies.
• Manage budgets, drive cost efficiencies, and identify value-add opportunities.
• Monitor KPIs and SLAs, implement continuous improvement.
• Produce operational reports, support audits and governance.
• Support mobilisation and project delivery across the account.

Skills

Hard FM delivery

Multi-site management

Leadership

Budget management

Client relationship

Compliance understanding

HVAC knowledge

Education

HNC/HND/Degree in Engineering or Building Services

Job description

Facilities Manager

Location: Reading (Primary) with travel to Oxford & London sites

The Role

Mitie is seeking a technically qualified and commercially astute Facilities Manager to oversee the delivery of integrated Facilities Management services across the Thales account.

This role is primarily based in Reading, with responsibility for additional sites in Oxford and London. You will take ownership of both hard and soft FM services, acting as a key client interface and driving operational excellence across a varied and high-profile estate.

This is a fantastic opportunity for a proactive and client-focused FM professional who thrives in a multi-site, technically complex environment.

Key Responsibilities

• Lead the end-to-end delivery of hard FM services (M&E, compliance, PPM, reactive maintenance) and soft FM services (cleaning, security, waste, catering, etc.)
• Ensure full compliance with statutory regulations, health & safety standards, and industry best practice
• Act as the primary point of contact for Thales stakeholders, building strong, trusted client relationships
• Lead, motivate, and develop on-site teams and specialist subcontractors to ensure high performance
• Oversee asset management, lifecycle planning, and maintenance strategies across the portfolio
• Manage budgets effectively, driving cost efficiencies and identifying value-add opportunities
• Monitor and report on KPIs and SLAs, implementing continuous improvement initiatives
• Produce operational reports, support audits, and ensure robust governance and compliance standards
• Support mobilisation activities and project delivery across the account as required

About You

• Proven experience delivering both hard and soft FM services in a client-facing, multi-site environment
• Strong technical background (e.g. Engineering, M&E, Building Services) – essential
• Relevant qualification such as HNC/HND/Degree in Engineering or Building Services (or equivalent experience)
• Excellent understanding of statutory compliance, including HVAC, electrical systems, and building services
• Experience managing multi-site portfolios with a hands-on, solutions-driven approach
• Strong leadership skills with the ability to influence and engage stakeholders at all levels
• Commercially aware, with experience managing budgets and driving efficiencies
• IOSH or NEBOSH qualification (desirable)
• Full UK driving licence and willingness to travel between sites