Facilities Manager

Mitie; Templecombe; On-site; GBP 40,000 - 65,000; Full time

Job summary

Mitie is seeking an experienced FM Leader to deliver end-to-end hard and soft facilities management across multiple sites in the UK. You will lead on maintenance strategies, asset management, and cost efficiencies while fostering strong relationships with Thales stakeholders and on-site teams.

The role requires a strong technical background in Engineering or Building Services, and qualifications such as HNC/HND/Degree. Travel between sites and driving licence are expected.

Qualifications

• Experience delivering hard and soft FM in a client-facing, multi-site environment.
• Strong technical background in Engineering, M&E, Building Services.
• Relevant qualification such as HNC/HND/Degree in Engineering or Building Services.
• Excellent understanding of statutory compliance including HVAC and electrical systems.

Responsibilities

• Lead end-to-end delivery of hard FM (M&E, compliance, PPM, reactive maintenance) and soft FM (cleaning, security, waste, catering).
• Ensure compliance with statutory regulations and health & safety standards.
• Act as primary contact for stakeholders and build strong client relationships
• Lead on-site teams and subcontractors to drive high performance
• Oversee asset management, lifecycle planning and maintenance strategies
• Manage budgets and identify cost efficiencies
• Monitor KPIs and SLAs and drive continuous improvement
• Produce operational reports and support audits
• Support mobilisation activities and project delivery across the account

Skills

FM leadership

Stakeholder mgmt

Budget management

KPI & SLAs

People management

Multisite delivery

Education

HNC/HND/Degree in Engineering or Building Services

Tools

Building Services systems

Job description

40 hours per week

Key Responsibilities

• Lead the end-to-end delivery of hard FM services (M&E, compliance, PPM, reactive maintenance) and soft FM services (cleaning, security, waste, catering, etc.)
• Ensure full compliance with statutory regulations, health & safety standards, and industry best practice
• Act as the primary point of contact for Thales stakeholders, building strong, trusted client relationships
• Lead, motivate, and develop on-site teams and specialist subcontractors to ensure high performance
• Oversee asset management, lifecycle planning, and maintenance strategies across the portfolio
• Manage budgets effectively, driving cost efficiencies and identifying value-add opportunities
• Monitor and report on KPIs and SLAs, implementing continuous improvement initiatives
• Produce operational reports, support audits, and ensure robust governance and compliance standards
• Support mobilisation activities and project delivery across the account as required

About You

• Proven experience delivering both hard and soft FM services in a client-facing, multi-site environment
• Strong technical background (e.g. Engineering, M&E, Building Services) - essential
• Relevant qualification such as HNC/HND/Degree in Engineering or Building Services (or equivalent experience)
• Excellent understanding of statutory compliance, including HVAC, electrical systems, and building services
• Experience managing multi-site portfolios with a hands‑on, solutions‑driven approach
• Strong leadership skills with the ability to influence and engage stakeholders at all levels
• Commercially aware, with experience managing budgets and driving efficiencies
• IOSH or NEBOSH qualification (desirable)
• Full UK driving licence and willingness to travel between sites