Facilities Manager

Mitie Group plc.; Reading; On-site; GBP 52,000 - 78,000; Full time

Benefits offered by this job

Virtual GP

Salary Finance benefits

Choices lifestyle platform

MiDeals discounts

Cycle-to-work scheme

Life cover

Pension contributions

Mitie Matching Share Plan

Annual cash prize for top performers

Job summary

Mitie Group plc. is seeking a technically qualified Facilities Manager to oversee the delivery of integrated FM services for the Thales account. The role is primarily based in Reading with responsibility for Oxford and London sites, leading hard and soft FM, asset lifecycle, and budget management.

You will interface with Thales stakeholders, drive operational excellence, and manage on-site teams and subcontractors across a diverse, high-profile estate.

Qualifications

• Proven experience delivering hard and soft FM services in a client-facing, multi-site environment.
• Experience managing budgets and driving efficiencies across portfolios.
• Understanding of statutory compliance, health & safety standards.

Responsibilities

• Lead end-to-end delivery of hard FM services (M&E, compliance, PPM, reactive maintenance).
• Oversee soft FM services (cleaning, security, waste, catering).
• Act as primary client interface with Thales stakeholders.
• Lead on-site teams and subcontractors to ensure high performance.
• Oversee asset management and lifecycle planning across the portfolio.
• Manage budgets, drive cost efficiencies and identify value-add opportunities.
• Monitor KPIs and SLAs, implement continuous improvement.
• Produce operational reports and support audits and governance.

Skills

M&E / Building Services

Multi-site portfolio mgmt

Leadership & staff development

Budget management

HVAC & electrical systems

Driving licence

Client relationship management

Education

HNC/HND/Degree in Engineering or Building Services

Job description

The RoleMitie is seeking a technically qualified and commercially astute Facilities Manager to oversee the delivery of integrated Facilities Management services across the Thales account.

This role is primarily based in Reading, with responsibility for additional sites in Oxford and London. You will take ownership of both hard and soft FM services, acting as a key client interface and driving operational excellence across a varied and high-profile estate.

This is a fantastic opportunity for a proactive and client-focused FM professional who thrives in a multi-site, technically complex environment.

Key Responsibilities

• Lead the end-to-end delivery of hard FM services (M&E, compliance, PPM, reactive maintenance) and soft FM services (cleaning, security, waste, catering, etc.)
• Ensure full compliance with statutory regulations, health & safety standards, and industry best practice
• Act as the primary point of contact for Thales stakeholders, building strong, trusted client relationships
• Lead, motivate, and develop on-site teams and specialist subcontractors to ensure high performance
• Oversee asset management, lifecycle planning, and maintenance strategies across the portfolio
• Manage budgets effectively, driving cost efficiencies and identifying value-add opportunities
• Monitor and report on KPIs and SLAs, implementing continuous improvement initiatives
• Produce operational reports, support audits, and ensure robust governance and compliance standards
• Support mobilisation activities and project delivery across the account as required

Proven experience delivering both hard and soft FM services in a client-facing, multi-site environment

• Strong technical background (e.g. Engineering, M&E, Building Services) - essential
• Relevant qualification such as HNC/HND/Degree in Engineering or Building Services (or equivalent experience)
• Excellent understanding of statutory compliance, including HVAC, electrical systems, and building services
• Experience managing multi-site portfolios with a hands-on, solutions-driven approach
• Strong leadership skills with the ability to influence and engage stakeholders at all levels
• Commercially aware, with experience managing budgets and driving efficiencies
• IOSH or NEBOSH qualification (desirable)
• Full UK driving licence and willingness to travel between sites

Benefits

• We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
• When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
• We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
• We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!