Facilities Manager

Mitie Cleaning & Hygiene Services; Templecombe; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Virtual GP

Salary Finance

Choices lifestyle benefits

MiDeals discounts

Cycle-to-work scheme

Enhanced pension

Share plan

Mitie Stars recognition

Job summary

Mitie Cleaning & Hygiene Services is seeking a technically competent and commercially astute Facilities Manager to oversee the delivery of integrated FM services across the Thales account in Templecombe.

Location: Templecombe. 40 hours per week. You will own both hard and soft FM services, acting as the key client interface and driving operational excellence across a varied estate.

Qualifications

• Proven experience delivering both hard and soft FM services in a client-facing, multi-site environment.
• Strong technical background (e.g. Engineering, M&E, Building Services) – essential.
• Relevant qualification such as HNC/HND/Degree in Engineering or Building Services (or equivalent experience).
• Excellent understanding of statutory compliance, including HVAC, electrical systems, and building services.
• Experience managing multi-site portfolios with a hands-on, solutions-driven approach.
• Strong leadership skills with the ability to influence and engage stakeholders at all levels.
• Commercially aware, with experience managing budgets and driving efficiencies.
• IOSH or NEBOSH qualification (desirable).
• Full UK driving licence and willingness to travel between sites.

Responsibilities

• Lead the end-to-end delivery of hard FM services (M&E, compliance, PPM, reactive maintenance) and soft FM services (cleaning, security, waste, catering, etc.)
• Ensure full compliance with statutory regulations, health & safety standards, and industry best practice
• Act as the primary point of contact for Thales stakeholders, building strong, trusted client relationships
• Lead, motivate, and develop on-site teams and specialist subcontractors to ensure high performance
• Oversee asset management, lifecycle planning, and maintenance strategies across the portfolio
• Manage budgets effectively, driving cost efficiencies and identifying value-add opportunities
• Monitor and report on KPIs and SLAs, implementing continuous improvement initiatives
• Produce operational reports, support audits, and ensure robust governance and compliance standards
• Support mobilisation activities and project delivery across the account as required

Skills

Client-facing

Multi-site management

Engineering background

HVAC knowledge

Team leadership

Budget management

Travel between sites

Education

HNC/HND/Degree in Engineering or Building Services

Job description

The Role

Mitie is seeking a technically competent and commercially astute Facilities Manager to oversee the delivery of integrated Facilities Management services across the Thales account in Templecombe.

Location: Templecombe
40 hours per week

This role is primarily based in Templecombe. You will take ownership of both hard and soft FM services, acting as a key client interface and driving operational excellence across a varied and high-profile estate.

This is a fantastic opportunity for a proactive and client-focused FM professional who thrives in a multi-site, technically complex environment.

Key Responsibilities

• Lead the end-to-end delivery of hard FM services (M&E, compliance, PPM, reactive maintenance) and soft FM services (cleaning, security, waste, catering, etc.)
• Ensure full compliance with statutory regulations, health & safety standards, and industry best practice
• Act as the primary point of contact for Thales stakeholders, building strong, trusted client relationships
• Lead, motivate, and develop on‑site teams and specialist subcontractors to ensure high performance
• Oversee asset management, lifecycle planning, and maintenance strategies across the portfolio
• Manage budgets effectively, driving cost efficiencies and identifying value‑add opportunities
• Monitor and report on KPIs and SLAs, implementing continuous improvement initiatives
• Produce operational reports, support audits, and ensure robust governance and compliance standards
• Support mobilisation activities and project delivery across the account as required

About You

• Proven experience delivering both hard and soft FM services in a client-facing, multi-site environment
• Strong technical background (e.g. Engineering, M&E, Building Services) – essential
• Relevant qualification such as HNC/HND/Degree in Engineering or Building Services (or equivalent experience)
• Excellent understanding of statutory compliance, including HVAC, electrical systems, and building services
• Experience managing multi-site portfolios with a hands‑on, solutions‑driven approach
• Strong leadership skills with the ability to influence and engage stakeholders at all levels
• Commercially aware, with experience managing budgets and driving efficiencies
• IOSH or NEBOSH qualification (desirable)
• Full UK driving licence and willingness to travel between sites

Our market‑leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?