F&B Waiter / ess

Lore Group; Greater London; On-site; Full time

Job summary

A prominent lifestyle hotel chain in London is looking for a Waiter who has personality, passion, and polish to enhance guest experiences. The role involves welcoming guests, taking orders confidently, serving food and drinks with high presentation standards, and anticipating guest needs while collaborating with the team. The hotel offers excellent benefits, including discounts at partner hotels and bespoke training programs.

Benefits

Guest experience including dinner and drinks

6 complimentary nights a year at any Lore Group hotel

Lore Group Employee & Immediate Family Rates

50% Employee discount at partner hotels

50% discount in Lore Group restaurants and bars

Contribution towards Health - Cash Plan

2 days paid volunteering leave

Life Assurance

Bespoke training programmes

Free meals on duty

Incentives like Ride-to-Work

Quarterly employee award ceremony

Employee assistance programme

Qualifications

• Experience in a similar role is preferred.
• Ability to work in a high-energy environment.
• Strong communication skills.

Responsibilities

• Welcome and seat guests warmly.
• Take orders accurately and recommend dishes.
• Serve food and drinks promptly and with high standards.
• Anticipate guest needs and handle requests with care.
• Work closely with the team to maintain smooth service.

Skills

Warmth and professionalism

Confidence in taking orders

Attention to presentation

Anticipation of guest needs

Teamwork

Job description

A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.

Overlooking the River Thames, Sea Containers Restaurant blends relaxed riverside dining with bold, seasonal flavours and a touch of glamour. We’re looking for a Waiter with personality, passion, and polish to deliver memorable experiences to every guest.

What You’ll Do

Welcome and seat guests with warmth and professionalism.

Take orders accurately and confidently recommend dishes and wines.

Serve food and drinks promptly, ensuring each dish is presented to the highest standard.

Anticipate guest needs and handle requests with genuine care.

Work closely with the team to maintain smooth service from breakfast through dinner.

Salary : £12.50 + tronc, plus benefits

At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including :

• Guest experience including dinner and drinks
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• Discounts in our spa and cinemaContribution towards Health - Cash Plan
• 2 days paid volunteering leave per year
• Life Assurance
• Length of service incentives (additional holiday)
• Bespoke training programmes
• Free meals on duty
• Incentives such as Ride-to-Work and season ticket loan
• Quarterly employee award ceremony and company staff parties
• Employee assistance programme

Location: London