Eyewear Retail Assistant: Customer Care & Optics

Boots; Leatherhead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Leatherhead is looking for a Retail Assistant to join their Boots Opticians store. You will be the primary point of contact for customers, assisting them with their eyewear needs and providing exceptional service. This position offers an opportunity to develop through a comprehensive training program and work in an inclusive environment that values diversity. Company benefits include a discretionary bonus and generous employee discounts.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme including gym membership

Access to free counselling and support

Qualifications

• Experience in a retail or clinical environment is a plus.

Responsibilities

• Interact with customers to understand their needs.
• Order, dispense, and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational tasks related to dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A leading retail company in Leatherhead is looking for a Retail Assistant to join their Boots Opticians store. You will be the primary point of contact for customers, assisting them with their eyewear needs and providing exceptional service. This position offers an opportunity to develop through a comprehensive training program and work in an inclusive environment that values diversity. Company benefits include a discretionary bonus and generous employee discounts.