Eyewear Retail Assistant - Customer Care & Optics

Boots; Colchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail pharmacy in Colchester is seeking a Retail Assistant to join their Boots Opticians store team. In this role, you will enhance customer experiences by building relationships and assisting with eye tests and eyewear solutions. Ideal candidates will have a passion for customer care and a willingness to learn. This position offers various benefits, including a discretionary quarterly bonus and career development opportunities, in a supportive and inclusive workplace.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Job description

A leading retail pharmacy in Colchester is seeking a Retail Assistant to join their Boots Opticians store team. In this role, you will enhance customer experiences by building relationships and assisting with eye tests and eyewear solutions. Ideal candidates will have a passion for customer care and a willingness to learn. This position offers various benefits, including a discretionary quarterly bonus and career development opportunities, in a supportive and inclusive workplace.