Eyewear Retail Assistant — Customer Care & Fitting

Boots; Perth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading optician chain seeks a Retail Assistant in Perth, Scotland. You'll engage with customers, help with eyewear solutions, and manage orders and aftercare. Ideal candidates are passionate about customer service and eager to learn, with prior retail or clinical experience being a plus. Our culture promotes inclusivity, ensuring you can thrive in your role. Enjoy benefits like a discretionary bonus and employee discounts. Flexible working options are available.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced leave pay for new parents

Flexible benefits scheme

Access to counseling support

Qualifications

• Experience in a retail or clinical environment is beneficial.

Responsibilities

• Build relationships with customers to understand their needs.
• Order, dispense, and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks.
• Maintain shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A leading optician chain seeks a Retail Assistant in Perth, Scotland. You'll engage with customers, help with eyewear solutions, and manage orders and aftercare. Ideal candidates are passionate about customer service and eager to learn, with prior retail or clinical experience being a plus. Our culture promotes inclusivity, ensuring you can thrive in your role. Enjoy benefits like a discretionary bonus and employee discounts. Flexible working options are available.