Eyewear Concierge & Optical Assistant with Growth

Vision Express; West Yorkshire; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Frames discount

Holiday allowance

Family discounts

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is recruiting an Optical Assistant to provide confident, personalised service and expert product advice in-store. You will learn frame adjustments, assist with fittings and support pre-screening eye tests using the latest optical technology.

Join a leading optical retailer backed by EssilorLuxottica, with generous benefits and opportunities to grow your career within a global med‑tech business.

Qualifications

• Confident engaging with customers and advising on products.
• Passionate about eyewear and comfortable with digital tools.
• Strong communicator who listens to customer needs.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Eye care knowledge

Digital tools

Team collaboration

Tools

POS systems

Job description

Vision Express is recruiting an Optical Assistant to provide confident, personalised service and expert product advice in-store. You will learn frame adjustments, assist with fittings and support pre-screening eye tests using the latest optical technology.

Join a leading optical retailer backed by EssilorLuxottica, with generous benefits and opportunities to grow your career within a global med‑tech business.