Premium Eyewear Concierge & Frame Fitting Specialist

VISION EXPRESS; Sefton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frame allowance

33 days holiday

Staff discounts

Free eye tests

Wellbeing support

OneSight Foundation

Job summary

Vision Express is recruiting a Retail Optical Assistant to deliver confident, personalised customer service and expert product advice across premium eyewear. You will learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical technology.

Join a growing med-tech business backed by EssilorLuxottica, with benefits including a frame allowance, 33 days holiday, staff discounts, free eye tests, wellbeing support, and uncapped bonus potential for high

Qualifications

• Confidently engage with customers and provide product recommendations.
• Strong communication and interpersonal skills to understand customer needs.
• Comfort with using digital tools and eyecare tech.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical tech.
• Keep the store running smoothly with admin tasks.

Skills

Customer service

Product advice

Communication

Team player

Digital tools

Tools

POS systems

Eye care technology

Job description

Vision Express is recruiting a Retail Optical Assistant to deliver confident, personalised customer service and expert product advice across premium eyewear. You will learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical technology.

Join a growing med-tech business backed by EssilorLuxottica, with benefits including a frame allowance, 33 days holiday, staff discounts, free eye tests, wellbeing support, and uncapped bonus potential for high