Optical Retail Specialist – Eyewear, Tech & Growth

VISION EXPRESS; Dunfermline; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday (buy/sell)

Discounts on eyewear + free eye tests

Wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is recruiting a Retail Optical Assistant to deliver personalised customer service for premium eyewear and to learn hands-on with state-of-the-art optical technology. You will help customers select products, assist with fittings, and support eye tests in a busy, growth-oriented environment.

Join a leading optical retailer backed by EssilorLuxottica, with opportunities to develop within a global network and participate in charitable initiatives.

Qualifications

• Confidently engage with customers and offer product recommendations.
• Comfortable adjusting frames, assisting with fittings and minor repairs.
• Able to use optical technology and digital tools in-store.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and perform minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Eyewear product advice

Team player

Digital tools

Tools

POS system

Job description

Vision Express is recruiting a Retail Optical Assistant to deliver personalised customer service for premium eyewear and to learn hands-on with state-of-the-art optical technology. You will help customers select products, assist with fittings, and support eye tests in a busy, growth-oriented environment.

Join a leading optical retailer backed by EssilorLuxottica, with opportunities to develop within a global network and participate in charitable initiatives.