Optical Retail Associate — Premium Eyewear & Growth

Vision Express; Gloucester; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Family & friends discount

Free eye tests

Wellbeing support

OneSight Foundation

Job summary

Vision Express is recruiting a Retail Optical Assistant to deliver confident personalised customer service and expert product advice in a premium eyewear environment. You will learn to adjust frames, assist with fittings, and help with minor repairs while supporting pre-screening eye tests using advanced optical technology.

Join a growing med-tech business backed by EssilorLuxottica and enjoy store-wide benefits, generous holiday, discounts, and wellbeing support as you develop your career in

Qualifications

• Confident engaging with customers and recommending products.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Product advice

Communication

Team player

Digital tools

Job description

Vision Express is recruiting a Retail Optical Assistant to deliver confident personalised customer service and expert product advice in a premium eyewear environment. You will learn to adjust frames, assist with fittings, and help with minor repairs while supporting pre-screening eye tests using advanced optical technology.

Join a growing med-tech business backed by EssilorLuxottica and enjoy store-wide benefits, generous holiday, discounts, and wellbeing support as you develop your career in