Eyewear Concierge & Optical Tech Assistant

Vision Express; Yeovil; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Frames discounts

Lenses discounts

33 days holiday

Free eye tests

Wellbeing support

OneSight Foundation charity support

Job summary

Vision Express is hiring an Optical Assistant to deliver personalised customer service, advise on eyewear, assist with fittings, and support pre-screening eye tests using cutting-edge optical tech. You’ll contribute to a high-performing store environment and help customers select frames and lenses with confidence.

Joining Vision Express means being part of a global EssilorLuxottica group with strong brand partnerships, great employee benefits, and opportunities to grow within a leading optical

Qualifications

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can-do attitude
• Strong communicator who listens and understands customer needs

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Job description

Vision Express is hiring an Optical Assistant to deliver personalised customer service, advise on eyewear, assist with fittings, and support pre-screening eye tests using cutting-edge optical tech. You’ll contribute to a high-performing store environment and help customers select frames and lenses with confidence.

Joining Vision Express means being part of a global EssilorLuxottica group with strong brand partnerships, great employee benefits, and opportunities to grow within a leading optical