Eyewear Concierge & Optical Tech Assistant

VISION EXPRESS; Bath; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Frames allowance

Discounts on eyewear

Free eye tests

Employee wellbeing

OneSight Foundation support

Job summary

Vision Express is seeking an Optical Assistant to join our UK retail team. You’ll deliver confident personalised service, advise on frames and lenses, and support pre-screening eye tests using modern optical tech.

In this role you’ll thrive as a positive team player, enjoy engaging customers, and use digital tools to enhance the shopping experience. We offer competitive benefits and opportunities to grow within the EssilorLuxottica family.

Qualifications

• Excellent customer service and product advisory skills.
• Strong communication and listening abilities.
• Team player who collaborates well with colleagues.
• Comfortable using digital tools to support sales and service.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Communication

Teamwork

Digital tools

Job description

Vision Express is seeking an Optical Assistant to join our UK retail team. You’ll deliver confident personalised service, advise on frames and lenses, and support pre-screening eye tests using modern optical tech.

In this role you’ll thrive as a positive team player, enjoy engaging customers, and use digital tools to enhance the shopping experience. We offer competitive benefits and opportunities to grow within the EssilorLuxottica family.