Experienced Medical Receptionist

NHS; Harleston; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Harleston is seeking a dedicated Medical Receptionist to join their team. The role involves providing exceptional customer service to patients, managing appointments, and maintaining electronic medical records. Ideal candidates will have strong communication skills and experience in a medical setting. This position offers a supportive work environment focused on high-quality patient care.

Qualifications

• Proven experience as a Medical Receptionist or similar role.
• Strong communication and interpersonal skills required.
• Proficiency in MS Office and electronic medical records systems essential.

Responsibilities

• Greet patients and visitors in a courteous and professional manner.
• Schedule patient appointments and follow-up visits.
• Maintain electronic medical records and ensure accuracy of patient data.

Skills

Customer service

Communication

MS Office proficiency

Knowledge of medical terminology

Organizational skills

Education

GCSE Grade C Mathematics and English (or equivalent)

Job description

Overview

We are seeking a dedicated Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional customer service to patients, visitors, and staff while efficiently managing administrative tasks in a fast-paced medical office setting.

Responsibilities

• Greet patients and visitors in a courteous and professional manner
• Schedule patient appointments and follow-up visits
• Answer phone calls, respond to inquiries, and direct calls to appropriate personnel
• Maintain electronic medical records and ensure accuracy of patient data
• Assist with administrative tasks such as filing and scanning documents
• Collaborate with medical staff to ensure smooth patient flow and excellent service delivery

Requirements

• Proven experience as a Medical Receptionist or similar role
• Strong communication and interpersonal skills
• Proficiency in MS Office and electronic medical records systems
• Knowledge of medical terminology
• Excellent organizational skills and attention to detail

About us

The practice team aims to deliver high quality patiehnt care in an effefient, caring way with the utmost regard to dignity, respect and confidentiality

Experience

• Ability to multitask and work effectively in a team environment
• Clear understanding of confidentiality relevant to role
• Clear understanding of Infection Prevention and Control Measures relevant to the role

Qualifications

• GCSE Grade C Mathematics and English (or equivalent)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.