Executive Value Advisor — Remote, Growth & Renewal

Planview; Bournemouth; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Unplugged Days

Generous PTO

Parental leave

Remote work support

Employee Referral bonus

Weekly office lunches

Job summary

Planview is hiring an experienced Customer Value Advisor, reporting to a VP, Customer Value Advisory aligned to your region. In this role, you'll own the economic buyer relationship across a portfolio of enterprise accounts - driving value realization, executive engagement, and expansion outcomes from signature through renewal and beyond.

Who are you? A commercially minded, executive-ready customer success professional with a passion for building strategic relationships and delivering measurable

Qualifications

• 5+ years as a strategic CSM or account executive managing $250K+ ACV deal sizes.
• Demonstrated executive presence - runs a C-suite conversation and drives decisions.
• Has delivered or participated in value realization reviews or executive business reviews.
• Commercial instinct to identify expansion opportunities in conversations.
• Connect health/adoption milestones to value commitments for renewals and expansions.
• Strong communication across all organizational levels; SaaS exposure is a plus.

Responsibilities

• Own the economic buyer relationship from forecast to renewal across your portfolio.
• Build and maintain executive-level relationships (C-suite, VP+).
• Drive adoption and value realization across your portfolio and value commitments.
• Identify expansion opportunities and collaborate with Account Executives to grow pipeline.
• Engage pre-sale on strategic accounts to ensure continuity from signature to go-live.
• Develop customer champions and advocate for product and experience improvements.

Skills

Strategic CSM

Executive presence

Value realization

Expansion selling

SaaS account management

Relationship building

Job description

Planview is hiring an experienced Customer Value Advisor, reporting to a VP, Customer Value Advisory aligned to your region. In this role, you'll own the economic buyer relationship across a portfolio of enterprise accounts - driving value realization, executive engagement, and expansion outcomes from signature through renewal and beyond.

Who are you? A commercially minded, executive-ready customer success professional with a passion for building strategic relationships and delivering measurable