Executive Value Advisor (Remote)

Planview; Milton Keynes; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Unplugged Days

Generous PTO

Parental leave

Remote work support

Employee referral bonus

Office lunches

Flexible hours

Job summary

Planview is hiring an experienced Customer Value Advisor to report to a VP, Customer Value Advisory, owning the economic buyer relationship across enterprise accounts and driving value realization from signature through renewal.

You’ll operate at the executive level, delivering measurable business impact, expanding opportunities, and guiding customers through adoption and value realization while collaborating with Planview’s AI-powered portfolio management and community.

Qualifications

• 5+ years as a strategic CSM or account executive managing $250K+ ACV deal sizes.
• Demonstrated executive presence - runs a C-suite conversation, commands the room, drives to a decision.
• Has personally delivered or participated in value realization reviews or executive business reviews.
• Commercial instinct - identifies expansion opportunities in a customer conversation without prompting.
• Ability to connect customer health and adoption milestones back to the value commitments made at sale - and translate that into renewal and expansion conversations.
• Strong communication and interpersonal skills across all organizational levels.
• Management consulting (2-4 years) or Value Engineering experience at a peer SaaS company (Salesforce, SAP, ServiceNow) a strong plus.

Responsibilities

• Own the economic buyer relationship from initial forecast through renewal.
• Build and maintain executive-level relationships (C-suite, VP+), conducting regular business reviews.
• Drive adoption and value realization across your portfolio, linking outcomes to the Planview investment.
• Identify expansion opportunities and partner with Account Executives to grow pipeline.
• Engage pre-sale on strategic accounts to ensure continuity from signature to go-live.
• Develop customer champions and advocacy relationships, sourcing referrals.
• Act on customer feedback to influence product and customer experience improvements.

Skills

Executive presence

Value realization

C-suite conversations

Expansion opportunities

Customer relationships

Communication

Management consulting

Value engineering

Job description

Planview is hiring an experienced Customer Value Advisor to report to a VP, Customer Value Advisory, owning the economic buyer relationship across enterprise accounts and driving value realization from signature through renewal.

You’ll operate at the executive level, delivering measurable business impact, expanding opportunities, and guiding customers through adoption and value realization while collaborating with Planview’s AI-powered portfolio management and community.