Executive Value Advisor: Drive Value Realization & Expansion

Planview; Southampton; On-site; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Unplugged Days

Generous PTO

Remote work support

Job summary

Planview is seeking an experienced Customer Value Advisor to own the economic buyer relationship across a portfolio of enterprise accounts, driving value realization and executive engagement.

You will operate at the VP/C-suite level, connecting customer outcomes to the value of Planview, and guiding expansion from signature through renewal. This role requires commercial instinct and a proven track record in strategic account leadership.

Qualifications

• 5+ years as a strategic CSM or account executive managing $250K+ ACV deals.
• Executive presence - leads C-suite conversations and decisions.
• Translate value delivered into renewal and expansion opportunities.

Responsibilities

• Own the economic buyer relationship from forecast through renewal - single named owner across the customer lifecycle.
• Build and maintain executive-level relationships (C-suite, VP+) and conduct business reviews tying outcomes to value.
• Drive adoption and value realization across your portfolio with accountability for business outcomes.
• Identify expansion opportunities and partner with Account Executives to grow qualified pipeline.
• Engage pre-sale on strategic accounts to ensure continuity from signature to go-live with full context of client goals.
• Develop customer champions and advocacy relationships, sourcing referrals and connecting customers to Planview community.
• Act on customer feedback, providing an internal voice for product and experience improvements across your book of business.

Skills

Strategic CSM

Executive presence

Value realization

Expansion selling

Relationship building

Portfolio mgmt

Job description

Planview is seeking an experienced Customer Value Advisor to own the economic buyer relationship across a portfolio of enterprise accounts, driving value realization and executive engagement.

You will operate at the VP/C-suite level, connecting customer outcomes to the value of Planview, and guiding expansion from signature through renewal. This role requires commercial instinct and a proven track record in strategic account leadership.