Executive IT Support Specialist – VIP Desk (On‑Site)

BNY Mellon; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A global financial services company is looking for a Senior Associate, Executive Support in London. This role involves providing white-glove support to executives, managing technical issues, and partnering with teams to ensure seamless operations. Candidates should have desktop support experience, proficiency in Windows and cloud technologies, and strong communication skills. The position offers competitive compensation along with a supportive work culture and benefits.

Benefits

Competitive compensation

Generous paid leaves

Flexible global resources and tools

Qualifications

• Experience in a desktop support role.
• Highly proficient in end-user computing technologies.
• Exceptional communication skills and ability to influence others.

Responsibilities

• Provide white-glove VIP service for executives.
• Work alongside a team to respond swiftly to Executive requests.
• Liaison with technical engineers for seamless executive support.

Skills

Desktop support experience

Proficient in Windows OS technologies

Knowledge of MS Office 365

Apple MAC support

Video conferencing tools (Cisco Webex, MS Teams, Zoom)

Exceptional communication skills

Excellent interpersonal skills

Highly organized

Job description

A global financial services company is looking for a Senior Associate, Executive Support in London. This role involves providing white-glove support to executives, managing technical issues, and partnering with teams to ensure seamless operations. Candidates should have desktop support experience, proficiency in Windows and cloud technologies, and strong communication skills. The position offers competitive compensation along with a supportive work culture and benefits.