Executive IT Concierge & Support Engineer

KBC Technologies UK LTD; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology services provider in London is seeking an experienced professional to support executives at an enterprise level. The role includes providing both onsite and remote support for AV applications, resolving issues, and ensuring minimal downtime for executive users. Strong communication skills and experience with Microsoft and Apple operating systems are essential. This position offers a chance to deliver tailored support in a dynamic environment.

Qualifications

• Minimum of 3 years' technical experience in providing quality services.
• Experience in a collaborative support role for executive users.
• Proven ability to resolve issues in a timely manner.

Responsibilities

• Act as the primary interface to the customer.
• Provide both onsite and remote support for AV applications.
• Deliver tailored support based on executive user needs.

Skills

Strong communication skills in English

Collaborative and approachable manner

Proactive issue resolution

Experience supporting AV and specialized applications

Support for Microsoft and Apple operating systems

Mobile device support (iOS/Android)

Experience in Mobile Device Management

Tools

ServiceNow

Job description

A leading technology services provider in London is seeking an experienced professional to support executives at an enterprise level. The role includes providing both onsite and remote support for AV applications, resolving issues, and ensuring minimal downtime for executive users. Strong communication skills and experience with Microsoft and Apple operating systems are essential. This position offers a chance to deliver tailored support in a dynamic environment.