Examinations Officer - Oxford

Membershipbespoke; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking an Examinations Officer for a 12-month fixed-term contract in Oxford. This hybrid role involves supporting the assessment cycle and ensuring high operational standards for thousands of professional assessments yearly. Ideal candidates showcase strong attention to detail, customer service skills, and effective communication. Join a collaborative and supportive team dedicated to high standards and member experience. Apply today with your CV.

Qualifications

• Excellent attention to detail and accuracy.
• Strong customer service skills with sensitivity.
• Effective written and verbal communication skills.
• Ability to work independently and collaboratively.
• Strong IT skills in handling confidential information.

Responsibilities

• Support 40+ exam centres with operations and documentation.
• Manage first-line support for exam centres and candidates.
• Prioritize and maintain high-volume communication.
• Identify and report assessment regulation breaches.
• Coordinate secure handling of documents.
• Administer seminars and exam counselling sessions.

Skills

Attention to detail

Customer service

Written communication

Verbal communication

Organizational skills

IT skills

Job description

Examinations Officer - Oxford

12-Month Fixed Term Contract
Oxford (Hybrid Working)
£29,450 + Excellent Benefits

Membership Bespoke, the leading recruitment agency dedicated exclusively to membership organisations and associations, is delighted to be supporting our client, an established professional body, in their search for an exceptional Examinations Officer - Oxford

This is a pivotal operational role supporting the delivery of high-volume professional assessments sat by thousands of learners each year. If you are highly organised, calm under pressure and motivated by accuracy, this role will place you at the centre of a mission‑critical process within a respected membership organisation.

THE ROLE

Reporting into the Learning function, you will support the full assessment cycle, ensuring that all assessment data, documentation, and centre operations run smoothly and to exacting standards.

Key responsibilities include:

• Supporting 40+ exam centres with secure file platforms, imagery accuracy and dataset configuration.
• Managing multi‑channel first‑line support for exam centres and remote candidates on exam days (phone, Teams, email).
• Maintaining and prioritising high‑volume inboxes, ensuring consistent, timely communication.
• Helping identify and report potential assessment regulation breaches, gathering evidence and preparing documentation for review panels.
• Coordinating secure document handling for examiners and markers, including meeting logistics and formatting of reports.
• Supporting the administration of seminars, courses, and exam counselling sessions.

THE CANDIDATE

We are seeking a reliable and detail‑focused administrator who takes pride in accuracy and service delivery.

Essential attributes:

• Outstanding attention to detail and accuracy.
• Strong customer service skills, with clarity, sensitivity and professionalism.
• Excellent written and verbal communication.
• Ability to work independently and collaboratively across busy periods.Highly organised with the ability to prioritise competing deadlines.
• Strong IT skills and confidence handling confidential information.

This role would suit candidates from membership bodies, education, examinations, or professional services, but strong transferable skills will also be considered.

WHY JOIN?

This is a unique opportunity to contribute to the integrity and smooth operation of a major professional qualification pathway. You will join a supportive, collaborative team within a respected membership organisation committed to high standards, member experience and continuous improvement.

APPLY TODAY

To apply to the role of Assessment Support Assistant, please submit your CV.

Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.