Events Lead - Guest Experience & Team Leadership

The Midland Hotel; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A premier hotel chain in Manchester seeks an Events Manager to ensure flawless operation of meetings and events. You will lead your team to deliver outstanding customer experiences, manage event details, and communicate effectively with all departments. We offer a supportive community, ongoing training, and exciting perks to keep you engaged and recognized. Be a part of a rapidly expanding hotel group known for its commitment to both guests and team members.

Benefits

Enhanced pension plan

Special rates on hotel rooms

Recognition scheme with vouchers

Meals on duty

Talent referral scheme

Access to pension scheme and life assurance

Job-related training programmes

Qualifications

• Vibrant host with a focus on recognizing customer needs.
• Hands-on leadership in operations.
• Ability to maintain hotel facilities and equipment.

Responsibilities

• Keep the M&E operation running smoothly.
• Lead the team to ensure exceptional guest experiences.
• Establish relationships with organizers and hotel departments.

Skills

Customer retention

Great communication skills

Multi-tasking

Attention to detail

Job description

A premier hotel chain in Manchester seeks an Events Manager to ensure flawless operation of meetings and events. You will lead your team to deliver outstanding customer experiences, manage event details, and communicate effectively with all departments. We offer a supportive community, ongoing training, and exciting perks to keep you engaged and recognized. Be a part of a rapidly expanding hotel group known for its commitment to both guests and team members.