Events Executive

PPHE Hotel Group; City of Westminster; On-site; GBP 80,000 - 100,000; Full time

Job summary

A boutique hotel group is looking for an Events Executive in Westminster, London. The role involves responding to inquiries, confirming events, and creating personalized proposals. Candidates should have excellent communication and sales skills, and experience with platforms like Cvent and Salesforce. This position offers competitive pay, 30 days holiday, and additional benefits like discounted hotel rates and employee assistance programs.

Benefits

Heavily discounted hotel rates

30 days of holiday

Free meals during shifts

Gym discounts

Company pension plan

Qualifications

• Ability to handle client requests and ensure repeat business.
• Experience in responding to event enquiries for small to medium sized groups.
• Skills in converting and upselling additional products.

Responsibilities

• Respond to and convert enquiries for events via various platforms.
• Confirm events and liaise with relevant teams.
• Create personalised proposals for clients.

Skills

Client communication

Sales techniques

Event coordination

Proactive problem-solving

Tools

Cvent

Salesforce

Upmail

Job description

Events Executive Opening - Holmes Hotel

At Holmes Hotel authenticity is at the heart of everything we do. From design to dining, we create hotels that are true to their surroundings. The same goes for our people. We encourage our team members to be themselves. As our Events Executive, you can bring your passion and personality to work and be part of this vibrant team.

Your main role is to respond to and convert enquiries through the various online portals, emails and telephone calls to achieve M&E rooms budgets for the hotels.

Duties as an Events Executive include, but are not limited to:

• Confirming events, handling client requests with relevant teams, ensuring repeat business
• Responding to enquiries for all small to medium sized groups and events, using Cvent, Venue Directory, Salesforce Communities
• Proactively converting and upselling additional products like higher room categories, drinks receptions, enhanced F&B offerings
• Engaging with clients/agents in relation to their enquiries; i.e. using Upmail to send proposals, liaising with preferred suppliers
• Creating personalised proposals through Upmail for events tailored for individual clients
• Actively contributes to your immediate as well as wider hotel and regional teams
• Communicating effectively with both internal and external guests/clients/agents (including hotel colleagues) via written correspondence, phone and face to face

As an Events Executive, you will receive:

• Salary: Competitive + Excellent Benefits
• Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• 30 days of holiday per year - including bank holidays, increasing with years of service
• Two free meals per day
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme - up to £750!
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• 24/7 employee assistance programme
• Rota given 2 weeks in advance
• Departmental productivity & service incentive scheme
• Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events
• Company pension plan & award-winning training

Located in the heart of Marylebone, Holmes Hotel is an original and unquestionably unique boutique hotel created for curious minds. The ideal home from which to investigate the rest of the city.

Holmes. A home away from home for curious minds.