Events & Conference Lead — Elevate Guest Experience & Revenue

Aluminiosteverga; Hexham; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Free health club membership

Golf discounts

QHotels discounts

Family & Friends discounts

Training support

Learning & development

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Slaley Hall Hotel, Spa & Golf Resort is seeking a skilled supervisor to lead a hospitality F&B team at Hexham. You will ensure high guest satisfaction, drive revenue through upselling, and guarantee staff training on promotions.

The role emphasizes professional service and quality standards in a 4* setting. You'll work within The QHotels Collection, with access to discounts, health club membership, and development opportunities.

Qualifications

• Supervisory experience in hospitality food & beverage required.
• Knowledge of wines and spirits preferred.
• Strong leadership and team-building skills.

Responsibilities

• Supervise and lead your team to deliver a high standard of guest experience.
• Drive revenue at every opportunity by upselling and explaining promotions to guests.
• Ensure training is delivered so all team members understand offerings.

Skills

Supervisory experience

Wine knowledge

Team leadership

Job description

Slaley Hall Hotel, Spa & Golf Resort is seeking a skilled supervisor to lead a hospitality F&B team at Hexham. You will ensure high guest satisfaction, drive revenue through upselling, and guarantee staff training on promotions.

The role emphasizes professional service and quality standards in a 4* setting. You'll work within The QHotels Collection, with access to discounts, health club membership, and development opportunities.