Spa Receptionist - Elevate Guest Experience
Harri
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Benefits offered by this job
Job summary
Slaley Hall Hotel, Spa & Golf Resort in Hexham is seeking a guest services host to welcome and greet spa guests, book spa appointments, and advise on treatments and offers. You will help maintain the high standards of service across the spa and hotel and contribute to memorable guest experiences.
Excellent customer service, the ability to multitask under pressure, and strong attention to detail are essential.
Qualifications
- Excellent customer service & communication skills.
- Ability to work under pressure and multi-task.
- Strong attention to detail.
Responsibilities
- Welcome and greet spa guests and make spa bookings.
- Support enquiries and advise on treatments and offers.
- Carry out daily checks and ensure an exceptional guest experience.
Skills
Job description
Slaley Hall Hotel, Spa & Golf Resort in Hexham is seeking a guest services host to welcome and greet spa guests, book spa appointments, and advise on treatments and offers. You will help maintain the high standards of service across the spa and hotel and contribute to memorable guest experiences.
Excellent customer service, the ability to multitask under pressure, and strong attention to detail are essential.
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