Events & Guest Experience Supervisor (Hospitality)

Harri; Crewe; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Free health club membership

Discounts across The QHotels

Family & Friends discounts

Training & qualifications support

Learning & development opportunities

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Crewe Hall Hotel & Spa, part of The QHotels Collection, is seeking a supervisor to lead the F&B team and ensure a high standard of guest experience. You will work with your team to upsell promotions while training colleagues to deliver exceptional service.

Located just outside Crewe, this 4* property features Brasserie dining, leisure facilities, and conference spaces. The role emphasizes team leadership, quality service, and effective training in a hospitality-focused environment.

Qualifications

• Previous experience in a supervisory role in a hospitality food & beverage department.
• Ability to work in a professional, efficient, high quality, service-oriented operation.
• A good knowledge on wines and spirits.
• Excellent team motivator and team builder.

Responsibilities

• Supervise and lead your team to deliver a high standard of guest experience, driving revenue through upsell and promotions.

Skills

Supervisory experience

Service-oriented operation

Wine & spirits knowledge

Team motivation

Job description

Crewe Hall Hotel & Spa, part of The QHotels Collection, is seeking a supervisor to lead the F&B team and ensure a high standard of guest experience. You will work with your team to upsell promotions while training colleagues to deliver exceptional service.

Located just outside Crewe, this 4* property features Brasserie dining, leisure facilities, and conference spaces. The role emphasizes team leadership, quality service, and effective training in a hospitality-focused environment.