Guest-Focused Restaurant Team Member | Flexible Hours

Slaley Hall Hotel, Spa & Golf Resort; Hexham; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Free health club membership

Discounts across golf

Discounts across The QHotelsCollection

Family & Friends discounts

Training & professional qualifications

Learning & development

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Slaley Hall Hotel, Spa & Golf Resort in Hexham is a 4‑star, 141‑bedroom property set in 1000 acres with a 36‑hole championship golf course. We offer flexible roles across Food & Beverage to help deliver excellent guest experiences and uphold brand standards.

You will stay informed about pricing and promotions to advise guests and maximise sales, while enjoying perks such as staff discounts, free parking, and access to development opportunities.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Customer service

Guest satisfaction

Time management

Organisation

Job description

Slaley Hall Hotel, Spa & Golf Resort in Hexham is a 4‑star, 141‑bedroom property set in 1000 acres with a 36‑hole championship golf course. We offer flexible roles across Food & Beverage to help deliver excellent guest experiences and uphold brand standards.

You will stay informed about pricing and promotions to advise guests and maximise sales, while enjoying perks such as staff discounts, free parking, and access to development opportunities.