F&B Supervisor: Lead Guest Experience & Upsell

Slaley Hall Hotel, Spa & Golf Resort; Hexham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Free health club membership

Golf discounts

QHotels collection discounts

Family & Friends discounts

Job summary

Slaley Hall Hotel, Spa & Golf Resort in Hexham is seeking a hands-on hospitality supervisor to lead a dynamic team and deliver an outstanding guest experience across the food and beverage operation.

You will motivate and train staff, upsell promotions to guests, and maintain high service standards. A good knowledge of wines and spirits, together with strong leadership, is essential.

The role offers progression within The QHotels Collection and a supportive benefits program.

Qualifications

• Previous experience in a supervisory role in a hospitality food & beverage department.

Responsibilities

• Lead and supervise your team to deliver a high standard of guest experience and upsell/promotions to guests.

Skills

Supervisory experience

Team motivation

Wine & spirits knowledge

Service-oriented leadership

Job description

Slaley Hall Hotel, Spa & Golf Resort in Hexham is seeking a hands-on hospitality supervisor to lead a dynamic team and deliver an outstanding guest experience across the food and beverage operation.

You will motivate and train staff, upsell promotions to guests, and maintain high service standards. A good knowledge of wines and spirits, together with strong leadership, is essential.

The role offers progression within The QHotels Collection and a supportive benefits program.