Spa Receptionist: Elevate Guest Experience

Slaley Hall Hotel, Spa & Golf Resort; Hexham; Vor Ort; GBP 18.000 - 21.000; Vollzeit

Benefits dieser Stelle

Free health club membership

Discounts across golf

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & professional qualifications

Employee Assistance Program

Refer a friend scheme

Free parking

Zusammenfassung

Slaley Hall Hotel, Spa & Golf Resort in Hexham, United Kingdom, is seeking a guest‑focussed spa receptionist to welcome visitors, assist with bookings and advise on treatments and offers. The role involves daily checks to maintain an outstanding guest experience within a 4* facility.

Our lodge features a 141‑bedroom property with a 36‑hole championship golf course, multiple dining options, a gym, pool, saunas and an Elemis spa.

Qualifikationen

• Excellent customer service and communication skills required.
• Ability to work under pressure and multi-task.
• Strong attention to detail.

Aufgaben

• Welcome and greet spa guests and make spa bookings.
• Support with enquiries and advise on treatments and offers.
• Carry out daily checks to ensure an exceptional guest experience.

Kenntnisse

Customer service

Communication skills

Multitasking

Attention to detail

Jobbeschreibung

Slaley Hall Hotel, Spa & Golf Resort in Hexham, United Kingdom, is seeking a guest‑focussed spa receptionist to welcome visitors, assist with bookings and advise on treatments and offers. The role involves daily checks to maintain an outstanding guest experience within a 4* facility.

Our lodge features a 141‑bedroom property with a 36‑hole championship golf course, multiple dining options, a gym, pool, saunas and an Elemis spa.