Events Account Manager – Client Relations & Scheduling

Solutions Engineering Recruitment; Liverpool City Region; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading provider of event services is seeking an experienced Account Manager in Liverpool. This office-based role involves managing client relationships, coordinating crew staffing, and ensuring exceptional service delivery. Candidates should have a background in office administration and a minimum of 2 years’ experience in account management. The position offers a salary range of £25,000 - £28,000 and additional benefits including annual leave and a pension plan.

Benefits

20 Days Annual Leave + Bank Holidays

Additional Day of Annual Leave Per Year

Company Pension

Qualifications

• Minimum 2 years’ experience in account management or related role.
• Experience within event staffing or operations is advantageous.
• Office Admin background is ideal for client relationship management.

Responsibilities

• Manage and develop long-term relationships with existing clients.
• Proactively identify opportunities for repeat bookings and upsells.
• Handle high volumes of daily email and telephone enquiries.
• Conduct regular client site visits.

Skills

Excellent communication and relationship-building skills

Highly organised, with strong multi-tasking ability

Strong MS Office skills (Word, Excel, Outlook)

Ability to adjust to changing event requirements

Proactive, solutions-focused mindset

Job description

A leading provider of event services is seeking an experienced Account Manager in Liverpool. This office-based role involves managing client relationships, coordinating crew staffing, and ensuring exceptional service delivery. Candidates should have a background in office administration and a minimum of 2 years’ experience in account management. The position offers a salary range of £25,000 - £28,000 and additional benefits including annual leave and a pension plan.