Event Manager- QEII

Compass Group; City Of London; On-site; GBP 33,000; Full time

Job summary

A leading catering company is seeking an Event Manager to oversee event planning and execution. This role involves managing client relationships, coordinating catering requirements, and ensuring high-quality service during events. The ideal candidate will have experience in a similar role, exceptional leadership and communication skills, and a passion for delivering outstanding guest experiences. The position offers a range of benefits and opportunities for growth within a diverse and inclusive workplace.

Benefits

Healthcare benefits

Annual healthcare check

Pension scheme

Employee Assistance Programme

23 days holiday plus bank holidays

On-going training & development

Qualifications

• Proven experience in a similar role.
• Exceptional leadership and communication skills.
• Strong attention to detail and organizational abilities.
• A passion for delivering outstanding guest experiences.
• Ability to thrive in a fast-paced, high-pressure environment.

Responsibilities

• Manage and organize conference and event catering.
• Serve as the main contact for clients and ensure satisfaction.
• Create catering schedules and accommodate last minute requests.
• Monitor service standards and conduct menu tastings.

Skills

Leadership

Communication

Attention to detail

Organizational abilities

Guest experience focus

Knowledge of industry trends

Job description

Event Manager - QEII Centre

£33,000 per annum

We are QEII Taste, by Levy UK + Ireland, the QEII Centre's award‑winning caterers. We are renowned for creating and delivering exceptional guest dining experiences. Based on the core principles of quality, innovation and service, QEII Taste aims to exceed client expectation.

From graduation and awards ceremonies to international conventions, our menus are sure to enhance the event experience. From our prime location in the heart of Westminster, we have hosted over 13,000 events since it was opened by Her Majesty the Queen on the 24th June 1986.

Overall Purpose of the Role

You will be looking after a range of events from the planning to post‑event follow up and will be the main client contact dealing with all catering requirements.

More about the role

• Principal contact between QEII Taste and the client, selling, developing, organising and managing conference and event catering
  • Flexibility to deal with a wide range of issues that may occur during the working day
  • Ensure client requirements are communicated to the highest possible standard
  • Building great relationships with clients, whilst maximising all business opportunities through upselling; including follow up calls with clients to ensure satisfaction
  • Monitor all standards of service, particularly food quality
  • Responsible for all client meetings, whether face‑to‑face or virtual. To be involved in showrounds and requirements meetings for events
  • Responsible for creating Catering Schedules for clients confirming all of their catering requirements, and liaising with clients regularly to ensure all last minute changes and requests are met on the event day
  • Being able to react in situations regarding operational issues
  • Holding Menu Tastings for clients who request this prior to an event

What you'll get in return

Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)

Aviva Digicare - Free annual healthcare check

Exclusive Benefits + Wellbeing site (Perks at Work)

Entertainment discounts - up to 55% off cinema tickets

Health and Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)

Travel discounts - Discounts with holiday companies such as TUI and Expedia

Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards

Meals on duty

Vodafone discounts

Pension scheme and Life Assurance

Employee Assistance Programme

23 days + BH's and an additional day off for your birthday

2 days additional leave, following return from Maternity leave during the first year back

Competitive and supportive family benefits

Day off for baby's 1st birthday

Holiday purchase scheme

On‑going training & development and career pathways

Professional subscriptions paid

Financial wellbeing programme and preferred rates on salary finance products

Who you are

• Proven experience in similar role
• Exceptional leadership and communication skills
• Strong attention to detail and organisational abilities
• A passion for delivering outstanding guest experiences
• Knowledge of industry trends
• Ability to thrive in a fast‑paced, high‑pressure environment

Who we are

At Levy UK + Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!